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Holiday Payment Processing Times
Our office will close at 15:00 pm UTC on Wednesday, December 24th. Our offices will reopen on Monday, the 29th December at 00:00 am UTC until 20:00 pm UTC on Wednesday, 31st December. Offices will reopen on Friday, January 2nd 2026 at 00:00 am UTC.
No payments will be processed on Thursday, December 25th; Friday, December 26th & Thursday, January 1st. TransferMate is closed for the weekend on the 27th & 28th December.

*Some banks are closed on Monday, December 29th so some payments may not be processed until the next working day. Please review our cut-off times, in line with Holiday Season opening hours to ensure payments are submitted in time to meet your expected value dates.

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This page can only be accessed through your Fintiba account.
Please log in to your Fintiba account at https://www.fintiba.com/app/p/login and select "Fintiba Transfer" to re-start the process and complete the transfer of your blocked amount.
Apologies for the inconvenience, this is to ensure your funds are processed correctly.
If you encounter any further issues, please contact us here.